New Delhi, August 2012: Courtyard by Marriott Gurgaon announces the appointment of Kanika Hasrat as the new General Manager. Kanika joins Marriott with an experience of about 16 years in hospitality industry. She will lead the team in developing the hotel’s vision and strategy, as well as oversee the total operations. She will also play a vital role in employee training and development, while driving performance across various aspects including financial success, brand value, guest satisfaction and engagement as well as service quality.
Kanika held various challenging positions such as Director of Services, Front Office Manager and Director of Rooms at JW Marriott – Mumbai and Director of Services at Marriott Amsterdam. Most recently Kanika has served as General Manager of the Trident Jaipur.
Welcoming Kanika back to Marriott family, Mr. Rajeev Menon, Area Vice President, Marriott International Group of Hotels, says, “Kanika’s exemplary commitment to service excellence coupled with sophisticated management and great leadership makes her an invaluable asset to the team. Having worked with leading properties, we are confident that she will continue to play an integral role in setting new benchmarks for quality guest experiences and will ensure the hotel and team continues to perform at the highest levels.”
Professing her excitement on her new role, Kanika says, “It’s a great honour to be handed this opportunity. I have followed the progress of Marriott Hotels closely over the last few years; I am extremely excited to be a part of its future again offering an innovative approach to luxury hospitality. Life is a collection of experiences and I look forward to our team ensuring every guest has an indigenous, exceptional and collective experience from our property.”