India’s first bank to launch innovative Instant PIN generation system
Chennai, December 06, 2011: Axis Bank, India’s third largest private Bank today announced the launch of Insta PIN, India’s first PIN generation system that allows customers to receive the ATM PIN on their mobile phone through the Bank’s IVR system, thereby bringing in convenience to its valued customers. All that the customer needs to do is dial the toll free number 1800 233 5577 for Insta PIN Generation
Axis Bank has designed a secure system that first verifies the customer’s details and thereafter generates a numeric password which is provided to the customers. This password can be entered at the ATM to generate the PIN; alternatively the customer can dial IVR once again and enter the password to get the PIN.
Mr. Jairam Sridharan – Head- Retail Lending & Payments, Axis Bank said, “Insta PIN initiative reinforces Axis Bank’s commitment to provide convenient solutions to our customers. The hassle free issuance of the PIN allows the customer to instantly access his account without waiting for a courier that delivers the duplicate PIN. ”
The Insta PIN generation process is piloted at the moment for existing card holders requesting duplicate PINs. This will subsequently be extended to the newly issued cards.